Frequently asked questions
Everything you need to feel ready.
Here are the questions customers ask most often before their first cleaning.
Before your cleaning
How do I get a quote?+
Complete our short quote request with your property and service details. We’ll review the scope and follow up to confirm pricing and availability.
Do I need an in-home estimate?+
Many residential services can be quoted from the information you provide. Larger homes, special conditions, and commercial properties may require a walkthrough.
Should I tidy up first?+
Picking up clothing, toys, dishes, and personal items helps us spend more of your service time on actual cleaning.
Service day
Do I need to be home?+
No. Many clients provide secure entry instructions so we can clean while they are away.
Do you bring supplies and equipment?+
Yes. Our cleaners arrive with the standard cleaning products and tools needed for the confirmed scope.
Can I request special products?+
Tell us about allergies, sensitivities, surface requirements, or product preferences when requesting your quote.
Will I have the same cleaner each visit?+
We work to keep your cleaning team consistent whenever scheduling allows.
Scheduling & service
How often can you clean?+
Recurring residential service may be scheduled weekly, biweekly, or monthly, subject to route availability.
Can I change or reschedule a visit?+
Yes. Contact us as early as possible and we’ll help find an available alternative.
What if something needs more attention?+
Tell us promptly. Clear feedback helps us understand the concern and determine the right next step.
Do you clean businesses?+
Yes. We build custom commercial plans for offices, storefronts, short-term rentals, and other local facilities.
Still have a question?